Merchant Risk Operations Team Leader - Anti-Fraud & Compliance Specialist

Digital Financing Indonesia is a leading fintech company revolutionizing the digital payment landscape in Indonesia. We are seeking a dynamic Merchant Risk Operations Team Leader to join our team in Jakarta Raya. In this critical role, you will lead a specialized team in investigating fraud, mitigating merchant risks, and enforcing compliance protocols to protect our financial ecosystem.

As a Merchant Risk Operations Team Leader, you will oversee daily operations, implement risk management strategies, and ensure adherence to regulatory standards. You will work closely with cross-functional teams, including fraud analysts, compliance officers, and data scientists, to develop and execute risk mitigation plans. This is an opportunity to make a tangible impact on the financial industry while growing professionally in a supportive and innovative environment.

📋 Tanggung Jawab Pekerjaan

• Lead and manage a team of fraud analysts and risk operations specialists.
• Conduct thorough investigations into fraudulent activities, utilizing tools like Splunk and Tableau for data analysis.
• Develop and implement risk management strategies to mitigate merchant risks.
• Monitor and enforce compliance with regulatory standards and internal policies.
• Collaborate with cross-functional teams to identify and address emerging risks.
• Provide regular reports and insights to senior management on risk trends and operational performance.
• Stay updated with industry best practices and regulatory changes in the fintech sector.
• Mentor and develop team members to enhance their skills and contributions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Business Administration, or a related field.
• Minimum 5 years of experience in risk operations, fraud analysis, or compliance within the fintech industry.
• Certification in risk management (e.g., Certified in Risk and Information Systems Control (CRISC)) is a plus.
• Proven experience with risk management software such as SAP GRC, RSA Archer, or similar.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent communication and leadership abilities to manage and mentor a team.
• Knowledge of Indonesian financial regulations and compliance requirements.
• Familiarity with fraud detection tools and techniques.

🛠️ Keahlian

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