Senior IT Support

Urban Shop Berjaya · 📍 Pontianak, Kalimantan Barat · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 9.000.000 per month
Urban Shop Berjaya is looking for a Senior IT Support to join our team in Pontianak. As a Senior IT Support, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems. This is a great opportunity to work in a dynamic and growing company with a competitive salary and benefits.

📋 Tanggung Jawab Pekerjaan

Provide technical support to employees, including troubleshooting hardware and software issues.,Monitor and maintain IT systems, including servers, networks, and workstations.,Install, configure, and maintain software applications and systems.,Perform regular backups and disaster recovery procedures.,Ensure the security and integrity of IT systems and data.,Document IT processes and procedures for future reference.,Provide training and support to new employees on IT systems and tools.,Stay up-to-date with the latest IT trends and technologies.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 3 years of experience in IT support or a related role.,Strong knowledge of Windows and Linux operating systems.,Familiarity with networking concepts and protocols.,Experience with IT security best practices and tools.,Good problem-solving and communication skills.,Ability to work independently and as part of a team.,Fluency in English and Indonesian languages.

🛠️ Keahlian

Technical skills: Windows ServerLinuxnetworkingIT securityscripting (PythonBashetc.)virtualization (VMwareHyper-Vetc.)cloud computing (AWSAzureetc.)ITIL framework.Soft skills: Problem-solvingcommunicationteamworktrainingdocumentation.
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