Front of House (Receptionist & Admin) - Desa Padel Club

Are you energetic, professional, and ready to be the face of Jakarta's premier padel destination? Desa Padel Club, located in the vibrant Puri Mansion area, is looking for a dedicated Front of House Receptionist & Admin to join our growing team. In this role, you will be the first point of contact for our members and guests, ensuring a warm and welcoming experience. You will handle check-ins, manage reservations, and assist with administrative tasks to keep our operations running smoothly. This is a fantastic opportunity to be part of a dynamic and innovative team in Jakarta Barat.

Desa Padel Club is more than just a padel facility; it's a community hub where sports enthusiasts come together to enjoy the game and socialize. Our state-of-the-art courts are equipped with the latest technology, and our friendly staff is committed to providing exceptional service. As our Front of House Receptionist & Admin, you will play a crucial role in delivering this high level of service.

📋 Tanggung Jawab Pekerjaan

• Greet and assist members and guests at the reception desk, ensuring a warm and professional welcome.
• Handle check-ins and check-outs, including managing membership renewals and guest passes.
• Manage reservations and court bookings, using our in-house system.
• Process payments and handle cash transactions, ensuring accurate and efficient financial record-keeping.
• Assist with administrative tasks, such as data entry, filing, and maintaining organized records.
• Provide excellent customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized reception area, ensuring a pleasant environment for all visitors.
• Assist with event planning and coordination, including setting up for tournaments and social events.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front office or administrative role, preferably in a hospitality or sports facility setting.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Proficiency in using Microsoft Office Suite, particularly Excel and Outlook.
• Familiarity with basic accounting and financial record-keeping practices.
• Ability to work well under pressure and meet deadlines in a fast-paced environment.
• Friendly, professional, and approachable demeanor, with a strong customer service orientation.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field is a plus.
• Fluency in both English and Indonesian languages is a strong preference.

🛠️ Keahlian

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